Services

Auguste Cryogenics & Cryonos provide the service you need.

We support you and your company — from telephone and email support to extended on-premise service and maintenance.

Worldwide shippingTÜV on site
01 Shipping

Worldwide shipping

Parcels via DHL or UPS, freight via forwarding carrier.
DHL or UPSparcels
Forwarding carrierfreight
02 Customs

International import and customs processing

For orders from countries outside the EU we offer a comprehensive service package for export and customs clearance and for import into your destination country — so you can shop with us worry-free and the goods reach you safely.

Exportdeclaration and customs clearance
Importinto your destination country
03 Maintenance

On-site maintenance

If you need support with commissioning on site, our long-standing specialists are happy to help. We are also there for you on site for the maintenance required every five years and for TÜV approval. Our licensed partners are also in your region.

5 yearsmaintenance interval
TÜVapproval on site
04 Support

Telephone and email service

We can deal with many concerns and questions for you by email or telephone. We are at your side when it matters.

+49 6781 93 2 93 0Mon–Fri · 9 am – 6 pm
info@cryonos.shopemail service
05 Technicians

Specialised technicians

Our highly qualified cryo technicians and partners will find a quick and optimal solution for your request.

Cryo technicianshighly qualified
Partnersin your region
Get in touch today

Please feel free to discuss your requirements with our staff — for satisfactory service for our gold-standard products.

Contact us