Auguste Cryogenics & Cryonos provide the service you need.

We support you and your company. From telephone and e-mail support to extended on-premise service and maintenance.

Please feel free to discuss your requirements with our staff to ensure satisfactory service for our gold standard products.


Immediate worldwide shipping

The goods ordered by you until 4 p.m. will be sent out to you on the same day by DHL if they are immediately available. The tracking functionality is of course available to you. Our larger containers are also handed over to DB Schenker Spedition on a daily basis.

International import/customs processing

For orders from countries outside the EU, we also offer you a comprehensive service package with regard to export / customs clearance and import into your destination country, so that you can shop with us worry-free and the goods reach you safely.

On-site maintenance

If you need support during commissioning on site, our longstanding specialists will be happy to help. We are also there for you on site for the maintenance required every five years and for TÜV approval. Our licensed partners are also in your region.

Telephone and email service

We can deal with many concerns and questions for you by email or telephone. We are at your side when it matters.

Specialized technicians

Our highly qualified cryo technicians and partners will also find a quick and optimal solution for your request.

Get in touch today!